Terms & Conditions

By Accepting these Terms & Conditions , you agree, on behalf of yourself, any person on your account, an Authorized User, and any person you allow to use the Services, Product, or your Device, to be bound by these provisions.
Accepting these Terms & Conditions means you also agree to our Privacy Notice, which may be updated from time to time. Our Privacy Notice describes the information we collect, how that information may be used and shared, and the choices you have about certain uses of information. 

Terms & Conditions | Oricuna

Welcome to Oricuna. These Terms & Conditions (also referred to as "Terms of Use") govern your use of our website, services, and any purchases you make through our e-commerce platform. By accessing or using the Oricuna website (referred to as "the Site"), you agree to comply with and be bound by these Terms. Please read them carefully before using the Site.

1. Acceptance of Terms
By using the Site, you agree to these Terms, as well as our Privacy & Cookies Policy, which explains how we handle your personal data. If you do not agree with any part of these Terms, you must discontinue your use of the Site.

2. Eligibility
You must be at least 18 years old to make a purchase from Oricuna. By using the Site, you represent that you are of legal age or have obtained the consent of a legal guardian.

3. Account Registration
To access certain features of the Site, such as saving preferences, creating wish lists, or completing purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

You agree to notify us immediately if you suspect any unauthorized access to your account. Oricuna will not be liable for any damages resulting from unauthorized access or use of your account.

4. Product Information and Availability
We strive to provide accurate descriptions of all products listed on the Site. However, we do not guarantee that the information provided is error-free, complete, or current. If a product offered by Oricuna is not as described, your sole remedy is to return it in unused condition.

All products are subject to availability, and we reserve the right to limit or cancel the quantities of any item offered on the Site. Prices for products are subject to change at any time without notice. In the event that an item is out of stock, we will notify you and provide an estimated restock date or alternative options, including the option to cancel your order.

In the event of a pricing error, we reserve the right to cancel any orders placed at an incorrect price. If we cancel your order due to a pricing error, we will notify you and issue a full refund.

5. Orders and Payments

By placing an order on the Site, you are offering to purchase a product in accordance with these Terms. We reserve the right to refuse or cancel any order for any reason, including but not limited to, fraud, unauthorized or unlawful transactions, or product unavailability.

We accept major credit cards, debit cards, and other forms of payment as indicated at checkout. By submitting payment information, you represent that you are authorized to use the payment method provided. We may require additional information before processing any order.

You are responsible for all applicable taxes, including sales tax, associated with your purchase. Taxes will be calculated and displayed at checkout based on your shipping address.

Once you place an order, you will receive an email confirming receipt of your order. This does not signify our acceptance of your order. A contract between you and Oricuna is formed only when we ship the products you ordered.

6. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times vary depending on your location and the shipping method selected at checkout. Shipping costs are calculated and displayed at checkout.

Oricuna is not responsible for any delays in delivery caused by shipping carriers, customs processes, or other external factors. If a package is lost or delayed, please contact us for assistance.

For international orders, you are responsible for any duties, customs fees, or other taxes imposed by your country. We recommend reviewing your local import policies before placing an order.

7. Returns, Exchanges, and Refunds
If you are not satisfied with your purchase, you may return the product within 30 days of receipt, provided it is in unused and original condition with all packaging intact. Custom or personalized items are non-returnable. To initiate a return, please contact our customer service team.

We offer exchanges for products that are damaged or defective upon receipt. If you receive a damaged or incorrect item, please notify us immediately, and we will arrange for a replacement.

Refunds will be processed within 7-10 business days upon receiving the returned item. Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable unless the return is due to our error.

8. Intellectual Property
All content on the Site, including but not limited to product images, descriptions, designs, text, graphics, logos, and trademarks, is the property of Oricuna or its content providers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written consent from Oricuna.

Oricuna grants you a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to modify, reproduce, distribute, or sell any content from the Site without our express permission.

9. User Conduct
By using the Site, you agree not to:

Use the Site for any unlawful purpose.
Interfere with or disrupt the Site’s operations or networks.
Use any automated system, such as bots or scripts, to access the Site.
Upload or transmit viruses, malware, or any other harmful code.
Attempt to gain unauthorized access to any part of the Site.
Oricuna reserves the right to terminate or suspend your access to the Site if you violate any of these terms.

10. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Oricuna. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. We encourage you to review the terms and policies of any third-party sites you visit.

11. Limitation of Liability
To the fullest extent permitted by law, Oricuna and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or any products purchased from Oricuna, including but not limited to loss of data, profits, or business, even if we have been advised of the possibility of such damages.

In no event shall Oricuna’s total liability to you exceed the amount paid by you for the product that gave rise to the claim.

12. Disclaimer of Warranties
Oricuna provides the Site and all products on an "as is" and "as available" basis. We make no representations or warranties, express or implied, regarding the operation of the Site or the information, content, or products included on the Site. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Indemnification
You agree to indemnify, defend, and hold harmless Oricuna and its affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.

14. Termination
We reserve the right to terminate or suspend your access to the Site or your account at our sole discretion, without prior notice, if you violate these Terms or engage in any unlawful activity.

15. Governing Law and Dispute Resolution
These Terms and your use of the Site will be governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of laws principles.

Any disputes arising out of or related to these Terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration will take place in [Location], and the decision of the arbitrator will be final and binding.

You agree that any dispute resolution will be conducted on an individual basis and not in a class, consolidated, or representative action.

16. Changes to Terms & Conditions
Oricuna reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and your continued use of the Site after the changes take effect constitutes your acceptance of the revised Terms.

17. Contact Us
If you have any questions or concerns about these Terms, please contact us at: oricuna@protonmail.com